02experiences & activities

things I've been part of

Every experience counts — big or small, formal or not. This is where I keep the moments I've taken part in and the lessons they've left me with.

Current · Remote

Current experience

Bricks‘N’Mortar Property Development & Investments

Property Development, Investment & Research

I am currently gaining further exposure to the property development and investment industry through working remotely at Bricks‘N’Mortar Property Development & Investments. This has given me an opportunity to develop my understanding of how property opportunities are explored, how existing buildings can be transformed and how residential and commercial developments are considered from both a design and investment perspective. I am particularly interested in the relationship between architecture, development potential, property investment and creating spaces that serve people's needs.

what I did

Exploring residential property development and investment opportunities.
Understanding how existing buildings can be converted into multiple residential units.
Exploring architectural concepts, floor plans, building layouts and 3D property visualisations.
Developing an understanding of property regeneration and making better use of existing buildings.
Learning about residential and commercial investment strategies.
Exploring how development costs, property values, rental opportunities and market demand influence decisions.
Understanding how developments can contribute to housing supply and local communities.

Visit the Bricks‘N’Mortar website →

what I learned

How development ideas move from an initial concept and architectural plans towards a potential investment opportunity.

14 Sep – 10 Oct 2026

Apprenticeship placement

Your Move Estate Agents

Workplace placement · Level 3 Housing & Property Management Apprentice

A placement that showed me the day-to-day responsibilities of estate agency and property management.

what I did

Supported daily office administration and responded to property, viewing and maintenance enquiries.
Helped arrange property viewings and answered telephone calls.
Assisted with Right to Rent checks, tenancy agreements and tenant documentation.
Updated property records in Reapit and recorded inspection findings in TouchRight.
Reported maintenance issues and communicated with landlords, tenants and contractors.

what I learned

Property compliance — EICRs, EPCs and gas safety certificates — along with tenancy administration and ARLA-related practices.

2 Mar – 4 Sep 2026

Work experience

Peabody Housing Association

Customer Service & Housing Administration Work Experience

Supporting housing administration and resident services, both in the office and remotely.

what I did

Assisted with resident enquiries, document organisation and record keeping.
Learned about CRM systems, KPIs and customer satisfaction.
Gained insight into antisocial behaviour, complaints and tenancy responsibilities.
Learned about repairs, maintenance reporting and health and safety.

what I learned

The importance of resident relationships, safeguarding, GDPR and confidentiality, equality, diversity and inclusion — and providing genuinely good customer service.

5 Jan – 27 Feb 2026

Virtual work experience

Springpod

Building Your Future – Real Estate Virtual Work Experience

A virtual programme exploring property management, facilities management and building safety.

what I did

Learned about property marketing, rental opportunities and landlord responsibilities.
Explored commercial property and building maintenance.

what I learned

Stronger research, communication and independent learning skills.

3 Nov – 19 Dec 2025

Virtual work experience

CBRE

Commercial Real Estate Virtual Work Experience

An introduction to commercial real estate, including office and retail properties.

what I did

Learned about property valuations, leasing, marketing and tenant acquisition.
Explored the roles of landlords, investors and commercial property agents.

what I learned

Stronger research, analytical and presentation skills.

1 Sep – 31 Oct 2025

Part-time job

Meraki Organisation

Sales Representative for HelloFresh

Promoting HelloFresh through direct, door-to-door marketing.

what I did

Took part in B2B sales activities and customer engagement.
Delivered sales pitches, answered questions and handled objections.

what I learned

Persuasion, communication and how to build relationships with people quickly.

22 Jul 2024 – 12 Aug 2025

Part-time job

D&D Hill Cafe

Part-Time Barista

Preparing and serving hot and cold drinks in a busy café.

what I did

Operated the till and processed customer payments.
Delivered friendly and efficient customer service.
Maintained cleanliness and followed food hygiene procedures.

what I learned

Communication, teamwork and time management in a busy hospitality environment.